Showing posts with label MBA assignment solution. Show all posts
Showing posts with label MBA assignment solution. Show all posts

Sunday, July 18, 2021

Federal Bureau of Investigation, 2001 (Abridged) FBI HBS Case Study Solution- Core issues related to the case & Possible ways to address the root cause in order to solve the problems and leverage the strength

Federal Bureau of Investigation, 2001 (Abridged) FBI HBS Case Study Solution

Core issues related to FBI case:

1. Occurrence of terror attack at pentagon due to mishandling of information.

2. Conflicts among various federal agencies in terms of information dissemination and authority responsibility relationship.

3. Ignorance of the analysis of information received to FBI from different sources which could if properly analyzed and examined, stop the incident that took place.

4. Lack of coordination among different officials of FBI and among FBI officials and other federal agencies such as CIA, FAA, NSA and SLTLE.

5. Information did not always flow smoothly within and beyond the Bureau, particularly due to the complexity of the organization and its tasks as well as the sensitivity of information.

6. Special rules and regulations for issuing warrants and gathering intelligence about agents of foreign powers as per Foreign Intelligence Surveillance Act (FISA) of 1978 also created a problem leading to occurrence of the attack.

Analysis of data for the root cause/s of the problem

Ignorance  of the electronic  memo sent by Phoenix Special Agent Kenneth Williams advising the Bureau and New York of the possibility of a coordinated effort by Osama Bin Laden to send students to the United States to attend civil aviation universities and colleges and putting themselves  in a position in the future to conduct terror activity against civil aviation targets. Even after 17 days of sending of electronic memo, dated July 10, 2001, it did not enter the Automated Case System of FBI until July 27, 2001. His recommendation was totally ignored .No actions have been taken by IOS in the Radical Fundamentalist Unit and Osama Bin Laden Unit on the information provided in the memo. Neither they shared it with senior FBI personnel, nor did they distribute it to other federal agencies. Several agents in the New York field office who received the memo also took no action.

Failure of FBI agents in Minnesota to secure a FISA warrant from FBI headquarter to search Moussaoui’s laptop computer and other belongings on the ground of FISA rules as it required the agents to demonstrate that Moussaoui was an agent of a foreign power. It was later found that he had ties to the hijackers. There was a complete communication failure among different agencies and their officials. Minnesota agents were startled when they learned of Williams’ memo, and Williams had no idea about events in Minneapolis. Neither CIA officials, who had been made aware of the Moussaoui investigation, had information about neither Williams’ memo nor FBI personnel who had quashed the Moussaoui warrant request.

In case of Khalid and Nawaf, there was a complete information and security failure. Twenty months before 9/11, U.S. government officials identified Khalid as a likely terrorist and realized that he had a valid U.S. visa. Yet he managed to enter the U.S. twice, apply for and receive a new visa, and rent a room from an FBI informant…all without being tracked or detained. As per the information given by NSA to CIA, CIA agents noted that he had a valid U.S. visa, but they did not tell the FBI about Mihdhar’s U.S. visa. Immigrations and Customs officials were not aware that the CIA suspected them to be terrorists. Even they used their real names to open bank accounts, apply for driver’s licenses, and enroll in flight school. In March 2000, Thai officials alerted the CIA that Hazmi had flown to Los Angeles. CIA personnel did not pass this information to the FBI. The FBI informant told his FBI handler about the arrival of “two Saudi nationals,” but agents in the local field office had not given special attention to the two neither shared this information to senior officials.

Photograph given by Yemen official who had been suspected as the mastermind of U.S.S. Cole had associations with both of them. Mihdhar had a valid U.S. visa; and Hazmi had landed in Los Angeles. No individual, however, had all this information. CIA and FBI agents were working together to discuss the progress on cole case but none of them shared the information to each other as CIA participants felt not to share CIA information to FBI resulting in getting the visa to Mihdhar in time to fly to New York on July 4, 2001 for the second time, passing through Immigrations and Customs without scrutiny.

After a month’s review and analysis of information regarding the Kuala Lumpur meeting. An FBI analyst at CIA’s Counterterrorism Center realized the potential significance of Mihdhar and Hazmi. She called the Immigration and Naturalization Service on August 22 and learned that Mihdhar had entered the U.S. twice. She asked FBI agents to investigate the two men. An argument broke out within FBI ranks about who should be involved. Agents conducting the criminal investigation of the Cole bombing wanted badly to speak with the two men. FBI lawyers objected due to FISA concerns and the task of tracking down Mihdhar and Hazmi was assigned to a New York agent with no experience in counterterrorism was again a mistake. The FBI agent at the CIA’s Counterterrorism Center again misconceptualised the urgency and placed Mihdhar and Hazmi on the State Department’s watchlist, which named 60,000 suspected terrorists who would be denied visas. They neither informed FAA nor asked them to put their names in ‘NO FLY list’ due to which American Airlines permitted them to board Flight 77, which the hijackers crashed into the Pentagon.

Probable  solutions based on the root cause to solve the problems

Due to such a complex structure and conflicts among various security and federal agencies in terms of information dissemination and power authority relationships, the context of whole information got distorted and none of the officials investigating the case has all concrete information available at one table leading to communication and security failure. There must be a central information processing system which can keep an integrated record of all the information possessed by different agencies of USA. Autonomy to work in their own fashion and culture should be encouraged keeping in view the sharing of all the information to a centralized information procession, which can facilitate to eliminate the disaster, happened in the form of 9/11.

Since FBI hires employees and promotes them on the basis of law enforcement criteria, either they must restrict its scope to a law enforcement agency or if it wanted to remain the nation’s domestic intelligence service as well the president of USA and Congress should restructure FBI and its interactions with other agencies of the country on a horizon centralized information processing system.



Saturday, June 26, 2021

Designing Employee Compensation strategy & Effective Pay for Performance compensation system MBA HR assignment solution Google’s Compensation Strategy Role of Compensation in Organisation Pay bands/ranges of Google for Technical Rank For Performance Designing an Effective Pay for Performance Compensation System

 

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The objective of this project is to allow the student to have a “hands-on” experience in appreciating a critical component of compensation design and execution.

Students shall choose one topic from the following for their project:

1.      Job evaluation

2.      Designing pay levels-broad bands etc

3.      Pay for performance schemes

4.      International compensation

5.      Equity (stock/stock options) based compensation

 First, the student shall introduce the student to his/her organization’s compensation system by giving an overview of

1.      Compensation strategy (as discussed in class)

2.      Pay bands/ranges

3.      What role compensation plays in the entire HR system.The above shall not take more than one full page. The student shall then choose any of the above topics and discuss at length. The length of this component should not be more than 4-5 pages.


Compensation

Compensation plays a critical role in aligning employee behavior with business objectives. Since the industrial age, the four Ms of business management i.e. Man, Material, Machine and Money are said to contribute to the business’s success. Among these, man has been considered to be the most important factor contributing to organizational effectiveness and efficiency.

 

Compensation attributes to all forms of pay and rewards received by employees for their performance, including all forms of benefits, perks, services and cash rewards. It is paramount to acknowledge and announce the total compensation to your employees. This needs to be done so that the significance of what you are putting forth in compensation is clear and hence attracts and retains talent.

 

A variety of elements need to be considered when designing a compensation plan that is also compatible to the employee demographic and budgetary bridles.

The following should be included when designing a compensation plan:

 

  • Various elements that will embody the total compensation offered to the employees.
  • Comparable and competitive compensation rates within the industry.
  • Compensation needs to be unbiased. There must always be a logical increase in pay when it comes to length of service, job title, skills and abilities required to accomplish the job in a productive manner.
  • An already established criterion that results in a pay increase.
  • A well designed system to measure and control payroll costs.
  • A proper procedure to measure the success of the organization’s compensation program by determining if the compensation results into favorable retention numbers, workforce performance and motivation.

 

 

Google’s Compensation Strategy

Google’s compensation strategy is highly competitive compared to the compensation strategies of competing firms. The company provides high salaries, together with comprehensive incentives and nonconventional benefits. Financial and moral incentives are provided. In addition, the company provides benefits like medical insurance, retirement pensions, free meals, and free use of exercise equipment. Realistically, Google’s human resource management has succeeded with regard to the compensation strategy because it effectively attracts highly qualified smart and excellent employees. People perceive Google as one of the best places to work.

 

 

Compensation is usually given in the form of monetary rewards that can be either direct or indirect:

 

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Role OF COMPENSATION IN AN ORGANIZATION

 

  • Attract & retain employees
  • Motivate workforce & sustain high morale
  • Meet legal requirements
  • Motivate personal growth
  • In every organization it is essential to understand the importance of compensation and the flexibility the hiring managers can have in designing a compensation package that can in turn attract, retain and develop a quality talent pool.

Pay bands/ranges of Google for Technical Rank

Google's technical track from lowest to highest:

  1. Software Engineer I (skipped because the range is all over the place and I feel people from I/II/III have placed their salaries under this title making the range for I hard to decipher)
  2. Software Engineer II ($72-150k based on 104 salaries)
  3. Software Engineer III ($85-166k based on 226 salaries)
  4. Senior Engineer ($80-222k based on 241 salaries)
  5. Staff Engineer ($84-240k based on 61 salaries)
  6. Senior Staff Engineer ($110-250k based on 14 salaries)

 Pay For Performance


The term “pay for performance” refers to a pay strategy where evaluations of individual and/or organizational performance have significant influence on the amount of pay increases or bonuses given to each employee.

 When a pay for performance system functions properly:

 

1.      Outstanding performers will receive the greatest rewards, to acknowledge their superior contributions and to motivate them to continue high performance.

 

2.      Average performers will receive substantially smaller raises, which may encourage them to work harder to achieve larger raises in the future.

 

3.      Poor performers will receive no increase, which is intended to persuade them to improve their performance or leave.

Designing an Effective Pay for Performance Compensation System

Decisions that are made during the design and implementation of a pay for performance system are crucial. Therefore, decision makers should carefully consider their design options with full awareness of potential advantages and disadvantages. The decision makers must address topics such as who should be covered, what should be rewarded, how to reward employees, and suggestions for preserving the integrity of the pay system.

Key Decision Points When Considering Pay forPerformance

1. Is the organisation ready for payf or performance?

·         The organizational culture supports pay for performance.

·         Management is committed to changing the culture.

2. What are the goals of pay forperformance?

·         Improved recruitment and/or retention

·         Increased individual and/or organizational performance

·         Greater fairness in pay

3. Who should be paid for performance?

·         All employees

·         Front-line employees

·         Top-level managers

4. What should be the timing forimplementing pay for performance?

·         Wholesale

·         Stages

5. What should be rewarded?

·         Individual, team, and/or organizational achievements

·         Short-term and/or long-term goals

·         Efforts vs. outcomes when external constraints exist

6. How should employees be rewarded?

·         One-time cash bonus

·         Increase to base pay

·         Combination, such as control points

7. How much pay should be contingent upon performance?

·         Less than 5 percent

·         Approximately 30 percent

 8. How should performance-based pay be funded?

·         Existing funding (e.g., general increases, within-grade increases)

·         Additional funding

9. How can costs be managed?

·         Forced distribution

·         Reward only top performers (as a percentage of the workforce)

10. Who makes pay decisions?

·         First-level supervisor

·         Second-level supervisor

11. Who provides input on theperformance ratings?

·         First-level supervisor

·         Second- or higher-level managers

12. How can organisations facilitate pay system integrity?

·         Improved performance evaluation process

·         Supervisor and employee training

 

Because of the longstanding practice in organisations of basing pay primarily on position tenure, shifting to pay for performance require careful planning, implementation, and operation to facilitate the organizational change that produces a performance-based organizational culture. Such organizational change impacts readiness for implementing pay for performance, but organisation need not wait for the ideal organizational culture to be present before they move forward. Pay for performance can serve to drive an organizational culture in the desired direction.

Organisation must tailor pay for performance systems to their mission and environment. Pay for performance focuses attention on the monetary aspect of the relationship between employees and organizations. However, the greatest changes that pay for performance effects in individual and agency performance are probably those stemming from increased emphasis on defining and communicating goals to employees, providing concrete feedback, and heightening employees’ sense of responsibility for contributing to well-defined portions of their organization’s goals. To ensure that employees’ efforts are aligned with agency priorities, supervisors need to take the agency’s unique goals, needs, and environment into account when defining employee objectives.

For pay for performance to be effective, organisation need to meet certain requirements. 

These include:

1.         A culture that supports pay for performance;

2.         A rigorous performance evaluation system;

3.         Effective and fair supervisors;

4.         Appropriate training for supervisors and employees;

5.         Adequate funding;

6.         A system of checks and balances to ensure fairness; and

7.         Ongoing system evaluation.

 

While many of these requirements relate to effective human resources management practices that are important to any organization, pay for performance further increases their necessity. Attending to these human resources management issues provides organisation with a much greater likelihood of achieving a fair and effective pay for performance system.

To make pay for performance successful, organisations need to make a substantial investment of time, money, and effort. Pay for performance systems require substantial initial and continuing investment. These resources must be carefully spent on building and maintaining a system that suits the organization’s mission and objectives.

Performance evaluation serves as the foundation of a pay for performance system.

An effective performance evaluation system is a fundamental prerequisite of pay for performance. Organisation must be able to communicate with employees regarding what the organization values and how it will accurately measure employee contributions to these goals. Without this information, organisation would be unable to appropriately distribute performance-based pay increases and bonuses.

Organisation should select supervisors based on their supervisory potential, develop and manage them to function as supervisors rather than technicians or staff experts, and evaluate and pay them based on their performance as supervisors. Because supervisors play a pivotal role in pay for performance systems, it is essential that they be able and willing to perform the important supervisory functions inherent in performance-based pay systems. To achieve this goal, organisation must select, train, and pay supervisors based on their demonstration of qualities that are suited to a pay for performance environment.

Communication, training, and transparency areessential elements of a good pay for performance system.

The key to the effectiveness of a pay for performance system rests with clarifying the mission and objectives of the organization, how these are linked with employees’ efforts, and consequently, what competencies, behaviors, and/or outcomes the organization values. Open communication regarding goals and progress; training in the philosophy and mechanics of the pay system; and transparency regarding how the system operates can mobilize the workforce in the desired direction.

Checks and balances are necessary.

Organisation can greatly facilitate the real and perceived fairness of the pay system by building in appropriate checks and balances. Although knowledge about the agency’s pay for performance plan and transparency regarding its outcomes can help supervisors and employees understand how the system should work, other mechanisms to ensure fairness are needed to further raise and maintain confidence in the system.

 A pay for performance system needs sufficient funding to provide high performing employees with meaningful pay increases and bonuses.

Being able to provide high performers with meaningful pay increases is critical to operating an effective pay for performance system. Therefore, organisation need to have adequate funding to support pay increases for those who deserve them.

Pay for performance systems should be evaluated regularly and modified when necessary. Organisation should conduct an ongoing evaluation of the compensation system to help them ascertain whether organizational goals are being met and identify ways to improve the process.

 

 

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Monday, June 21, 2021

#8 GM04 Enumerate various models of managerial and behavioral theory. Explain in detail Marris Model of managerial economics. GM04 AIMA PGDM Managerial economics assignment solution

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8. Enumerate various models of managerial and behavioral theory.  Explain in detail Marris Model of managerial economics.

Various models of managerial and behaviour theories are discussed below:

Managerial Theories of Firm Behaviour

During the mid-20th century it became common-place in the modern world for companies to be owned by a large number of individual (and institutional) shareholders. The Joint Stock Company was (and still is) the normal method for business ownership of large-scale firms. This type of ownership introduces a problem that is not relevant to owner-managed firms, namely separation of ownership from control or principals from agents. Under this type of business structure the owners (shareholders) are not the decision makers. Instead, professional managers (agents) are employed to make business decisions on behalf of the shareholders, who as a collective body have the right to replace the management but are not otherwise involved in the management of the firm.

There have been a number of managerial theories of the firm advanced to explain the nature of business objectives:

  • The revenue maximization hypothesis (Baumol, 1959)
  • The managerial discretion model (Williamson, 1964) and
  • The growth maximization model (Marris, 1964).

The revenue maximization hypothesis(Baumol, 1959)

Baumol (1959) developed the “Revenue Maximization Hypothesis”. This theory stated that after a minimum amount of profits have been reached firms that operate in an oligopolistic market will aim for sales revenue maximization and not profit maximization. This means that the firm will produce beyond the profit maximizing level of output. This can be tested by looking at the number of firms which have a minimum profit constraint. Baumol suggested that firms are more interested in sales for various reasons. Falling sales may make it difficult to raise finance and may offer a negative impression of the firm to potential buyers and distributors. Executive pay is often linked more closely to sales than to profits. Baumol was not suggesting that firms attempted to maximize sales because it may lead to greater market share and profits in the long run. In this model sales maximization was the ultimate objective.

Critical Appraisal

The most apparent weakness of the model is that it does not address the period of time over which sales are to be maximized. It is possible that the managers of the firms in question may have wanted to maximize their short run sales, to gain market share in order to maximize their long run profits. This behaviour is not consistent with the model in question as Baumol stated that sales were the ultimate objective. The managers were not maximizing sales because of some other benefits that are linked to increased sales; a maximum level of sales was the aim. If mangers are interested in sales maximization it is likely to be because of the benefits that they gain from increased sales (power, salary, and prestige).

If mangers are interested in sales maximization it is likely to be because of the benefits that they gain from increased sales (power, salary, and prestige). If this is the case, as it is in model developed by Williamson (1964) then maximizing sales is not the ultimate objective, the objective is to gain salary, power etc. Sales maximizing is then a means of achieving your objectives and not an objective in its own right.

Bamoul (1959) developed his model to include advertising and his model predicts that a sales revenue maximizing firm will advertise, no less than, and most likely more than, a profit maximizing firm – as additional money spent on advertising will lead to more sales – the only constraint is one of minimum profit. Bamoul makes no attempt to test this assumption empirically and offers no support for the validity of the hypothesis.

The managerial discretion model(Williamson, 1964)

The managerial discretion model was based on the separation of ownership from control. Williamson (1964) hypothesised that managers of joint stock firms would have a different set of objectives from that of profit maximizing. The model started out as a marginal model, with both the price and output being determined in the traditional profit maximizing method (MR=MC). Williamson then developed the idea that managers will gain utility from discretionary expenditure on perks such as additional staff, special projects and other spending that increases costs without increasing profit.

The model was developed from a profit maximizing frame; price and output were determined by the intersection of the marginal revenue and marginal costs curves. Total costs increase as the mangers waste money, therefore, the profits left to be paid, as dividends to shareholders, are less than they would be under profit maximization. The managerial discretion model was a development of the classical model, and shares many of the same traits.

Critical Appraisal

The model developed by Williamson is a mathematical equation that seeks to explain managerial behaviour. Two new variables (discretionary expenditure and staff expenditure) are added to the marginalist model. As it is impossible to model human behaviour in the most complex equation, it is also impossible with a simplified equation. The managerial discretion model, like profit maximization, fails if it is taken to literally tell how businesses set price and output, but it may still be valid at the level of managers’/businesses’ objectives.

The growth maximization model (Marris,1964).

Marris (1964) developed the theory of managerial capitalism. In this model the mangers of joint stock companies are concerned with maximizing the rate of growth of sales, subject to a share price/capital worth constraint. If the share price falls too low as a portion of the capital worth of the firm, then the firm may be subject to a take-over bid. The model states that a managerially controlled firm will opt for a higher rate of sales growth than an owner controlled firm, and that profits (profit rate) to the owners (shareholders) will be lower in a managerially controlled firm than it would be for an owner controlled firm, as profit will be retained to fund growth (new market development, product development etc). The model looks at the tradeoff between managers’ desire for a high rate of sales growth, that can offer them the opportunity to maximise their own utility (in a similar manor to Williamson’s model), and the need to offer dividends to shareholders. If managers do not offer a high enough dividend then they might lose their employment.

Managers are assumed to (be trying to) maximize the utility function U=U (ÄŠ, v), where ÄŠ and v represented, respectively, the satisfactions associated with power, prestige and salary and the security from take-over, plus stock–market approval. Ambiguity of the definition of ÄŠ and v represent the most apparent limitation of this model, it is difficult to test theories mathematically if the two main variables have not been clearly identified.

Critical appraisal

The models developed by Willaimson (1964) and Mariss (1964) both attempt to explain managerial behaviour with a mathematical equation. By using these models the researchers are trying to move away from the abstract simplification of the classical theory and construct a more realistic framework for analysing firm behaviour. But once some of the relevant factors are included then why not include all relevant factors? The end products are models that offer some intuitive insight into how separation of ownership form control may affect the objectives of a firm. The models fail to offer a general rule for a theory of the firm.

Behavioural Theories of the firm

These theories were given by a noble prize winner Herbert Simon in 1956. R.M. Cyert and J.E. Mareh Firms cannot maximise profits, sales etc. due to imperfections in data and incompatibility of interest of various constituent of an organisation. The firms should satisfy all the constituents of the firm comprising of the stock holders, management, employees, customers, suppliers and government. This objective is a multiple goal and it is very difficult to practice and achieve. Human beings want satisfaction not only in an absolute sense but in a relative sense as well. The different constituents of a business firms have diversified interest.

H.A. Simon’s Satisfying Behaviour Model

According the satisfying behaviour model given by Simon, managers in their business decision-making are constrained by the factors like incomplete information, imperfect data and uncertainty about the future. The management determines a ‗satisfactory aspiration level‘ on the basis of its past experience and judgment about the future uncertainty. They, therefore, seek a second best solution which is called the satisfying behaviour. The satisfactory behaviour holds that a manager will aim for:

(i) Satisfactory level of profit maximization.

(ii) Satisfactory level of cost rather than cost minimization.

If the satisfactory aspiration level is achieved easily, the expiration level is revised upwards. And if the satisfactory aspiration level is not achieved or upward as well as downward revisions, the management indulges in search behaviour to find the reasons for the deviations from the aspiration level. Simon suggests that if the satisfactory state is not achieved even by lowering the aspiration level and the search behaviour. The behaviour pattern of managers becomes that of apathy or aggression.

The model is positive in the following manner:

 (i) The model explains certain real-world situation. For example, the firms generally use make-up pricing to generate reasonable profits rather resort to marginal cost pricing to maximize profits.

(ii) Model is consistent with the theory of motivation where human action is a function of derives and it terminates when derives are satisfied.

However, there are serious flaws with the theory of satisfying behaviour as given below:

(i) The model lacks correctness and complete information. It does not identify the types of information that are sought by a firm and nature of incompleteness, the information suffer from.

(ii) The model fails to appreciate the difference between information about conditions and information about changes in conditions. It is the information regarding changes in conditions that is vitally more important.

Cyert and March’s behavioural theory offirm

This model suggests that the firm attempts to achieve multiple goals and managers are content to achieve satisfactory levels of these multiple targets. The model considers firm as an ogranisational coalition consisting of various groups, each group having its aspiration level, the goals of the firms are arrived at by the process of continuous bargaining between groups of the coalition, wherein as many conflicting demands of the various groups as possible are accommodated.

Goals of the firm:

According to Cyert and March there are five major goals of term as under:

(i) Production goal- is set by the production unit of the firm.

(ii) Inventory goals- is set by the inventory unit of the firm.

(iii) Salary of the market goals- is set by the sales unit of the firm.

(iv) Share of the market goals- is set by the sales unit of the firm.

(v) Profit goals- are set by the top management keeping in view the expectations of the shareholders bankers and other financial institution.

In the organization-coalition if there is a conflict of goals it needs to be overcome. Cyert and March suggests two ways in which the conflict can be avoided: Conflict may be phase out overtime in the sense that they are dealt with one by one, as they arise. Conflicts may be segregated to diffuse their impact on the whole organization. Each conflict may be localized into its respective department and decisions taken accordingly.

Criticism of Cyert and March behvaiouraltheory:

Cyert and March are the leading exponents of the behavioural theory. Cyert and March based their theory on four actual case studies and two experimental studies conducted with hypothetical firms. It is thus, obvious that their attempt to develop a generalized behavioural theory of firm is flawed by lack of adequate empirical evidence.

Marris’ Managerial Theory of Firm:

Growth of the firm is obviously the cornerstone of corporate strategy. The goal of the firm is the maximisation of the balanced rate of growth of the firm. Marris interprets the goal as the maximisation of the rate of growth of demand for the firm‘s products and the growth of its capital supply. Marris‘s hypothesis is that, executive actions are limited by the need for management to protect itself from dismissal or take-over raids in the event of failure. Marris tried to improve upon Baumol‘s model. He offered a variation of Baumol‘s model that stressed the maximisation of growth subject to the security of management‘s position. Marris approach is also based on the fact that ownership and control of the firm is in the hands of two different set of people. Like Williamson, Marris suggests that managers have a utility function in which salary, status power; prestige and security are important variables.

Owners of the firm (shareholders) are however, more concerned about profits, market share, output etc. In other words, goals of the managers and shareholders differ from each other.

The utility function of managers (Um) and that of the owners (Uo) may, therefore, be defined as : Um = f (salaries, power, status, job security)

UO = f (Profits, market share, output, capital, public esteem).

Robin Marris believes that most of the variables entering into the utility function of managers owners are strongly correlated with a single variable- the size of the firm. He, therefore states that the managers would be mainly concerned about the rate of growth of size. Marris takes the view that the owners being interested in the growth of the firm want maximisation of growth of the supply of capital which is assumed to maximise their utility. The utility function of owners may be depicted as follows:

UO  = f (gc )

Where, UO = utility of owners,

gc = rate of growth of capital.

Managers want to maximise rate of growth of the firm rather than absolute size of the firm. They believe that growth of demand for the products of the firm is an appropriate indicator of the growth of the firm. Further, salaries, status and power of managers are strongly correlated with the growth of demand. The managerial utility function can be illustrated as under:

Um = f (gD, s)

Where, Um = utility of managers.

gD = rate of growth of demand for the products of firm

s = a measure of job security.

Marris has suggested that the decision making capacity of the managerial team sets a constraint to rate of growth of demand for the products of firm. Furthermore, he argues that job security can be measured by a weighted average of the liquidity ratio, the leverage / debt ratio and the profit retention ratio which together reflect the financial policy of the firm. Marris assumes that there is a saturation level of job security. Below the saturation level marginal utility from an increase in job security is infinity while above the saturation level it is zero. With this assumption, Marris considers job security an exogenously determined constraint. The marginal utility function thus becomes.

Um = f (gD) s

Where s is the security constraint.

In Marris model, there are two constraints:

(a)The managerial team constraint

(b) The job security constraint

(a) The managerial team constraint:

Marris is of the view that the capacity of the top management is given at any one time period. Since management is a team work, hiring new managers does not expand the managerial capacity immediately. New managers take time to get integrated in the team which is extremely essential for the efficient working of the firm. Moreover, the research and development (R & D) department also sets a limit to the growth of managerial capabilities of the firm. The managerial team constraint sets limits to both the rate growth of demand for the products of the firm (gD) and the rate of growth of capital supply (gc).

(b)TheJob Security Constraint:

Managers want job security. Their desire for security is reflected in the preference for service contracts, generous retirement benefits and their dislike for policies which may result in their dismissal. Job security is assumed to be attained by pursuing a prudent financial policy which requires that the three crucial financial ratios must be maintained at optimum levels.

Ratios:

 To judge the prudence of a financial policy, Marris proposes the concept of financial constraint which is mainly determined by the risk attitude of the top management. A risk-loving management would prefer a high value of a, while a risk averting management would prefer a low value of Marris defines “a” as the weighted average of the following three ratios:

Liquidity Ratio (a1 ) = Liquid Assets / Total Assets

Leverage Ratio (a2) = Value of Debts / Total Assets

Retention Ratio (a3) = Retained Profit / Total Assets

The low liquidity ratio, that is, the ratio of liquid assets to total assets increases the risk of solvency. Likewise, a high leverage / debt ratio, that is, the ratio of debt to value of total assets, poses the firm to a high degree risk of bankruptcy. A high retention ratio which refers to the ratio of retained profits to total profits, contributes most to the growth of the firm‘s capital.

According to Marris, managers subjectively assign weights to financial ratios and combine them into a single parameter “a”, which is called the financial security constraint. “a”  is negative lineated liquidity ratio and positively to leverage / debt ratio and retention ratio. Moreover, there is a negative relation between job security (S) and the financial security constraint “a”. Thus a Low value of “a” implies that the managers are risk averters while a high value of a means that the managers are risk takers. In Marris model, the financial security constraint “a”  sets a limit to growth of the supply of capital gc. (“a”  is financial security management).

Equilibrium of the Firm:

The managers of corporate firm aim at maximisation of their own utility which is a function of the growth of demand for the product of the firm, given the job security constraint

Um - f (gD)

The shareholders of corporates aim at maximisation of their own utility which according to Morris, is a function of the growth of the supply of capital. The firm is considered to be in equilibrium when it attains the maximum balanced rate of growth. Thus, the condition for equilibrium of the firm may be written as follows :

gD = gC = g* maximum

In order to follow the above condition for the equilibrium of the firm, it is necessary to grasp the factors that determine gD and gC.

Marris argues that the two variables, the diversification (d) and the average profit margin (m) adequately represents the factors that determine gD and gC.

Marris suggests that the corporate first decides subjectively its financial policy. In other words the firm first determines the value of the financial constraint “a” . Subsequently, the rate of diversification (d) and profit margin (m) will be chosen.

To achieve balanced growth rate would be to identify the factors that go in to determine gD and gC. According to Marris, these determines can be expressed in terms of two variables :

a)Diversification rate (d) ; and

 (b) Average profit margin (m)

Both these variables can be, however determined only after the management has decided about its financial policy “a”. The diversification rate can be chosen either by changes in style of the production cost, the average profit margin would be affected by the levels of advertising and D, Higher the expenditure on advertisement (A) as well as R and D, lower would be the average profit margin (m). Thus, the Marris gave three policy variables : a, b and m.

Marris also points out that there can be a conflict between managers’ objective of maximising growth and shareholders’ objective of maximising profits. Therefore, if the growth maximising solution does not generate sufficient profits, growth rate will have to be reduced to increase given to meet shareholders expectations.

In brief, in Marris model, the management, whose actions are limited by the motivation to protect it itself dismissed or take-over bids, takes to the following course :

(a) The management must walk on a knife-edge between a debt/asset ratio high enough to stimulate growth but not low enough to suggest financial imprudence.

(b) The management must also maintain a low liquidity ratio, i.e., liquid asset/total assets. But this ratio must not be so low that it endangers paying all obligations on time.

(c) The management must try to keep a high retention ratio, viz. retained earnings/total profits. But this ratio should not be so high that shareholder are not paid satisfactory (gd) and growth rate of capital supply (g):

Max. g = gd = gc

g = balanced growth rate

gd = growth of demand for products

gc = growth of supply of capital

By this process the managers achieve maximisation of their own utility as well as that of the share-holders. In case the management wants to expand too rapidly, it runs the risk of job security. On the other hands, if it wants to expand too slowly, it would be considered as an inefficient management, again impairing job-security.

Criticism of Marris Theory

R. Marris has made a significant contribution in the form of incorporation of financial policies into the decision making process of the corporate firm. His theory suggests that although the managers and the owners have different goals, it is possible to find a solution which maximizes utility of both. Still there are certain weaknesses of the theory as under:

(i) The assumption of given production costs and a price structure is the weakness of Marris theory.

(ii) Marris theory does not explain the determination by either costs or prices.

(iii) Oligopolistic interdependence is not satisfactorily dealt with, within Marris Model.

(iv) Marris brushes aside the mechanism by which prices are determined.

(v) Marris‘s assumption that the growth of the firm is achieved mainly via the introduction of new products which will be imitated by competitors, does not hold the ground.

Thus the maximisation of the goal of balanced growth (maximise g = gd = gs) is that by jointly maximising the rate of growth of demand and capital, managers achieve maximisation of their own utility as well as utility of the shareholders.